Intake RN, Chartwell

in Oakdale, PA

Intake RN, Chartwell Job

Job Description Job Attributes+

  • Job ID


  • Req #


  • Organization

    UPMC Community Provider Services

  • Department


  • Job Category


  • Job Location

    1001 Oakdale Road, Oakdale, PA 15071, US

  • Job Type

    Part-Time - Regular

  • Shift

    Day Job

  • Salary

    21.22 - 36.63 / HOUR

  • Remote



Ensures that infusion services are coordinated appropriately for each patient in a timely manner.


  • Demonstrate support and willingness to help sales representatives as needed.
  • Refer patients to community agencies according to acuity guidelines.
  • Ensure work meets quality standards.
  • Demonstrate reliability and follow-through on all assigned tasks.
  • Coordinate required services with all appropriate departments.
  • Promote Chartwell Pennsylvania culture by providing quality, comprehensive services to all customers through a team approach.
  • Complete work on schedule.
  • Answer routine questions regarding company polices, operations, and procedures.
  • Utilize appropriate communication lines in relaying problems, concerns, questions and ideas.
  • Document initial referral information.
  • Act as liaison between center and referral sources.
  • Take initiative to present ideas/suggestions to management.
  • Demonstrate ability to remain calm under pressure.
  • Schedule tasks to be completed based on priorities.
  • Obtain patient referral data.
  • Maintain courteous demeanor at all times.
  • Deliver appropriate information for insurance verification.
  • Monitor patient progress toward admission to service and communicate with referral sources, community agencies and internal staff regarding issues which may affect planned date of admission.
  • Interact with nursing supervisor and nurse clinicians to cover scheduled and unscheduled visits.
  • Enter new patient information into computer system.
  • Give high priority to client satisfaction and customer needs.
  • Provide ongoing case management/troubleshooting support to patients.
  • Maintain confidentiality of patient information.
  • Carry out all responsibilities in accordance with Chartwell's Core Values.
  • Notify clinical and reimbursement managers of pending referral.
  • Handle client complaints in a fair and empathetic manner.
  • Show pride in his/her work.
  • Display a neat, clean, professional appearance at all times.
  • Demonstrate ability to communicate effectively and express ideas clearly.
  • Participate in Chartwell Pennsylvania Performance Improvement Program.
  • Demonstrate the ability to work effectively and maintain expected productivity.
  • Attend meetings as scheduled.


Completion of accredited nursing program requried.1-3 years of home infusion/home health experience preferred. Strong organization and communication skills required.

Licensure, Certifications, and Clearances:

Registered Nurse (RN) Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran

Additional Information

Who We Are

<p>At UPMC, we're all here for the same reason - to provide outstanding care. From nursing to finance, pharmacy to software development, each of us contributes in our own way, in our own career path. </p><p>We encourage growth through leadership development, skill building, and continuing education, so that employees can explore their interests and define their careers, while always playing a part in life changing medicine. And, while our opportunities vary, we remain united by the same values across our system:
</p><ul><li>Quality &amp; Safety</li><li>Dignity &amp; Respect</li><li>Caring &amp; Listening</li><li>Responsibility &amp; Integrity</li><li>Excellence &amp; Innovation
</li></ul><p>If you too are driven by these values, we’re ready for you. Find your ideal job at UPMC today!</p>

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